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A Complete Guide to American Express Travel Insurance Benefits

Updated
Lyle Daly
By: Lyle Daly

Our Credit Cards Expert

Eric McWhinnie
Check IconFact Checked Eric McWhinnie
Many or all of the products here are from our partners that compensate us. It’s how we make money. But our editorial integrity ensures our experts’ opinions aren’t influenced by compensation. Terms may apply to offers listed on this page.

Offer details

All information about the American Express® Green Card has been gathered independently by The Ascent and is not provided by the issuer. Some details may be out of date. See issuer's site for more information.

If something goes wrong on a trip, American Express travel insurance could protect you financially. Most American Express cards come with complimentary travel protections. The exact protections depend on the card, but they can include coverage for trip cancellations, lost luggage, and rental car loss or damage.

This guide will go over each travel insurance benefit you can get with your Amex card. You'll learn how these protections work, what they do and don't cover, and the types of coverage provided by all the American Express consumer cards.

Baggage insurance plan

American Express offers a baggage insurance plan on many of its cards. Coverage is comparable to what the best credit cards offer. You can make a claim if anything happens to your checked or carry-on luggage*.

Compare American Express cards

As of May. 08, 2024
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American Express® Gold Card The Platinum Card® from American Express
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4.50/5 Circle with letter I in it. Our ratings are based on a 5 star scale. 5 stars equals Best. 4 stars equals Excellent. 3 stars equals Good. 2 stars equals Fair. 1 star equals Poor. We want your money to work harder for you. Which is why our ratings are biased toward offers that deliver versatility while cutting out-of-pocket costs.
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Apply Now for American Express® Gold Card

On American Express' Secure Website.

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Apply Now for The Platinum Card® from American Express

On American Express' Secure Website.

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Credit Rating Requirement: Circle with letter I in it. Falling within this credit range does not guarantee approval by the issuer. An application must be submitted to the issuer for a potential approval decision. There are different types of credit scores and creditors use a variety of credit scores to make lending decisions.

Recommended Credit Score required for this offer is: Good/Excellent (670-850)

Good/Excellent (670-850)

Credit Rating Requirement: Circle with letter I in it. Falling within this credit range does not guarantee approval by the issuer. An application must be submitted to the issuer for a potential approval decision. There are different types of credit scores and creditors use a variety of credit scores to make lending decisions.

Recommended Credit Score required for this offer is: Good/Excellent (670-850)

Good/Excellent (670-850)

Welcome Offer: Circle with letter I in it. Earn 60,000 Membership Rewards® Points after you spend $6,000 on eligible purchases with your new Card within the first 6 months of Card Membership.

60,000

Welcome Offer: Circle with letter I in it. Earn 80,000 Membership Rewards® Points after you spend $8,000 on eligible purchases on your new Card in your first 6 months of Card Membership.

80,000 Membership Rewards® Points

Rewards Program: Circle with letter I in it. Earn 4X Membership Rewards® Points at Restaurants, plus takeout and delivery in the U.S., and earn 4X Membership Rewards® points at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X). Earn 3X Membership Rewards® points on flights booked directly with airlines or on amextravel.com.

1X-4X Membership Rewards® Points

Rewards Program: Circle with letter I in it. Earn 5X Membership Rewards® Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards® Points on prepaid hotels booked with American Express Travel. Earn 1X Membership Rewards® Points on other purchases. Terms and limitations apply.

1X-5X Membership Rewards® Points

Intro APR:

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Intro APR:

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Regular APR:

See Pay Over Time APR

Regular APR:

See Pay Over Time APR

Annual Fee:

$250

Annual Fee:

$695

Highlights:

  • Earn 60,000 Membership Rewards® points after you spend $6,000 on eligible purchases with your new Card within the first 6 months of Card Membership.
  • Earn 4X Membership Rewards® Points at Restaurants, plus takeout and delivery in the U.S., and earn 4X Membership Rewards® points at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X).
  • Earn 3X Membership Rewards® points on flights booked directly with airlines or on amextravel.com.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and each month automatically get $10 in Uber Cash for Uber Eats orders or Uber rides in the U.S., totaling up to $120 per year.
  • $120 Dining Credit: Satisfy your cravings and earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, Milk Bar and select Shake Shack locations. Enrollment required.
  • Get a $100 experience credit with a minimum two-night stay when you book The Hotel Collection through American Express Travel. Experience credit varies by property.
  • Choose the color that suits your style. Gold or Rose Gold.
  • No Foreign Transaction Fees.
  • Annual Fee is $250.
  • Terms Apply.

Highlights:

  • Earn 80,000 Membership Rewards® Points after you spend $8,000 on eligible purchases on your new Card in your first 6 months of Card Membership. Apply and select your preferred metal Card design: classic Platinum, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu.
  • Earn 5X Membership Rewards® Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards® Points on prepaid hotels booked with American Express Travel.
  • $200 Hotel Credit: Get up to $200 back in statement credits each year on prepaid Fine Hotels + Resorts® or The Hotel Collection bookings with American Express Travel when you pay with your Platinum Card®. The Hotel Collection requires a minimum two-night stay.
  • $240 Digital Entertainment Credit: Get up to $20 back in statement credits each month on eligible purchases made with your Platinum Card® on one or more of the following: Disney+, a Disney Bundle, ESPN+, Hulu, The New York Times, Peacock, and The Wall Street Journal. Enrollment required.
  • The American Express Global Lounge Collection® can provide an escape at the airport. With complimentary access to more than 1,400 airport lounges across 140 countries and counting, you have more airport lounge options than any other credit card issuer on the market. As of 03/2023.
  • $155 Walmart+ Credit: Save on eligible delivery fees, shipping, and more with a Walmart+ membership. Use your Platinum Card® to pay for a monthly Walmart+ membership and get up to $12.95 plus applicable taxes back on one membership (excluding Plus Ups) each month.
  • $200 Airline Fee Credit: Select one qualifying airline and then receive up to $200 in statement credits per calendar year when incidental fees are charged by the airline to your Platinum Card®.
  • $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Uber Cash and Uber VIP status is available to Basic Card Member only. Terms Apply.
  • $189 CLEAR® Plus Credit: CLEAR® Plus helps to get you to your gate faster at 50+ airports nationwide and get up to $189 back per calendar year on your Membership (subject to auto-renewal) when you use your Card. CLEARLanes are available at 100+ airports, stadiums, and entertainment venues.
  • Receive either a $100 statement credit every 4 years for a Global Entry application fee or a statement credit up to $85 every 4.5 year period for TSA PreCheck® application fee for a 5-year plan only (through a TSA PreCheck® official enrollment provider), when charged to your Platinum Card®. Card Members approved for Global Entry will also receive access to TSA PreCheck at no additional cost.
  • Shop Saks with Platinum: Get up to $100 in statement credits annually for purchases in Saks Fifth Avenue stores or at saks.com on your Platinum Card®. That's up to $50 in statement credits semi-annually. Enrollment required.
  • Unlock access to exclusive reservations and special dining experiences with Global Dining Access by Resy when you add your Platinum Card® to your Resy profile.
  • $695 annual fee.
  • Terms Apply.
Apply Now for American Express® Gold Card

On American Express' Secure Website.

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Apply Now for The Platinum Card® from American Express

On American Express' Secure Website.

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Eligibility and Benefit level varies by Card. Terms, Conditions and Limitations Apply. Please visit americanexpress.com/benefitsguide for more details. Trip delay and cancellation insurance and cell phone protection underwritten by New Hampshire Insurance Company, an AIG Company. Extended warranty, purchase protection, car rental insurance, and baggage insurance underwritten by AMEX Assurance Company.

What is covered

American Express baggage insurance covers luggage that is lost, stolen, or damaged while traveling on a common carrier. According to American Express, a common carrier is an air, land, or water vehicle licensed to carry passengers for hire and available to the public. It doesn't include personal or rental vehicles.

For the baggage insurance plan to apply, you must pay the full fare with your American Express card or American Express rewards points. It covers the cardmember, their spouse/domestic partner, and dependent children under 23 years of age.

What's not covered

Several items are excluded. These include cash, travel documents, living plants, perishable items, eyeglasses, and property shipped as freight. There are also certain circumstances that aren't included in baggage insurance. For example, normal wear and tear to baggage and confiscation by a government authority aren't covered.

Review your card's guide to benefits for a full list of everything that's not covered under its baggage insurance plan. Terms apply for all the cards in the below table.

Eligible cards

Card Checked baggage coverage limit Carry-on baggage coverage limit High-risk item coverage limit Total coverage limit per trip
American Express® Gold Card $500 $1,250 $250 N/A
American Express® Green Card $500 $1,250 $250 N/A
The Platinum Card® from American Express $2,000 $3,000 $1,000 $3,000
Centurion Card® from American Express $2,000 $3,000 $1,000 $3,000
Delta SkyMiles® Gold American Express Card $500 $1,250 $250 N/A
Delta SkyMiles® Platinum American Express Card $500 $1,250 $250 N/A
Delta SkyMiles® Reserve American Express Card $500 $1,250 $250 N/A
Hilton Honors American Express Surpass® Card $500 $1,250 $250 N/A
Hilton Honors American Express Aspire Card $2,000 $3,000 $1,000 $3,000
Marriott Bonvoy Brilliant® American Express® Card $2,000 $3,000 $1,000 $3,000
Marriott Bonvoy Bevy™ American Express® Card $500 $1,250 $250 N/A
Source: American Express.Baggage Insurance Plan coverage can be in effect for Covered Persons for eligible lost, damaged, or stolen Baggage during their travel on a Common Carrier Vehicle (e.g. plane, train, ship, or bus) when the Entire Fare for a ticket for the trip (one-way or round-trip) is charged to an Eligible Card. Coverage can be provided for up to $2,000 for checked Baggage and up to a combined maximum of $3,000 for checked and carry-on Baggage, in excess of coverage provided by the Common Carrier. The coverage is also subject to a $3,000 aggregate limit per Covered Trip. For New York State residents, there is a $2,000 per bag/suitcase limit for each Covered Person with a $10,000 aggregate maximum for all Covered Persons per Covered Trip.
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Car rental loss and damage insurance

Most American Express cards offer a secondary insurance policy for rental cars. Secondary insurance pays for loss and damage not covered by any other insurance policy you have**.

What is covered

When you rent a car and pay for the entire rental with your card, you'll be insured against damage or theft. Car rental loss and damage insurance covers rental vehicles for up to 30 consecutive days. Coverage includes the cardholder, their spouse/domestic partner, and authorized drivers on the rental agreement.

You'll need to pay the full cost of the rental with your American Express card or American Express rewards points. You must also decline the rental company's collision damage waiver.

What's not covered

American Express car rental loss and damage insurance doesn't cover all vehicles. Several types of vehicles, such as cargo vans and off-road vehicles, are not included.

The policy won't cover certain events, including:

  • Use of the rental vehicle that violates the terms of the rental agreement
  • Illegal activity on the part of the renter
  • Off-road operation of the rental vehicle
  • Use of the rental vehicle while under the influence of alcohol
  • Use of the rental vehicle while under the influence of drugs (except those taken as prescribed or administered by a physician or dentist)
  • Theft or damage to rental vehicles that were unlocked at the time of the incident

For a full list of what's not covered, review your card's guide to benefits. Terms apply for all the cards in the below table.

Eligible cards

Trip delay insurance

Delayed trips can get expensive, especially if you have to pay for food and accommodations. If the delay was due to a covered hazard, you can claim back some of the costs with trip delay insurance***.

What is covered

Your trip insurance will pay back reasonable expenses from the delay. These can include, but are not limited to, meals, lodging, toiletries, medications, and other personal use items.

Trip delay insurance covers delays of longer than six hours caused by any of the following:

  • Inclement weather that would prevent a reasonable person from traveling or continuing on a trip
  • Terrorist action or hijacking
  • A common carrier's equipment failure, as documented by the common carrier
  • Lost or stolen passports or travel documents

To be eligible, you must pay the full amount of the trip with your American Express card or American Express rewards points. You must also be traveling on a common carrier.

What's not covered

American Express trip delay insurance doesn't cover expenses incurred prior to the trip. It also doesn't cover losses due to intentional acts by the traveler. One example of this would be if an airline has an overbooked flight and offers vouchers for passengers who give up their seats and take a later flight. If you volunteered, you wouldn't be able to file a claim with your trip delay insurance. The delay, in that case, is because of your decision to be bumped from the original flight in exchange for a voucher.

Check your card's guide to benefits for more information on what trip delay insurance does and doesn't cover. Terms apply for all cards in the below table.

Eligible cards

Card Coverage limit (per trip) Claim limit (per 12-month period)
American Express® Gold Card $300 Two claims
American Express® Green Card $300 Two claims
The Platinum Card® from American Express $500 Two claims
Centurion Card® from American Express $500 Two claims
Delta SkyMiles® Platinum American Express Card $300 Two claims
Delta SkyMiles® Reserve American Express Card $500 Two claims
Hilton Honors American Express Aspire Card $500 Two claims
Marriott Bonvoy Brilliant® American Express® Card $500 Two claims
Marriott Bonvoy Bevy™ American Express® Card $300 Two claims
Data source: American Express.

Trip cancellation and interruption insurance

Trip cancellation and interruption insurance*** can help you get your money back if your travel plans get thrown off course. Fewer American Express cards offer this protection as it's typically a perk with premium travel cards.

What is covered

If you have to cancel your trip because of illness or severe weather, trip cancellation insurance may help. Let's say you've paid a non-refundable deposit. You can get reimbursed up to your card's coverage limit.

Similarly, your trip may get interrupted or postponed due to a covered loss. Trip interruption insurance will reimburse certain costs.

Covered losses include trip cancellations and interruptions caused by any of the following:

  • Accidental bodily injury, loss of life, or sickness of either the traveler, a traveling companion, or a family member of the traveler or a traveling companion
  • Inclement weather that would prevent a reasonable person from traveling or continuing on a trip
  • A change in military orders for the traveler or their spouse
  • Terrorist action or hijacking
  • Call to jury duty or subpoena by the courts that can't be postponed or waived
  • The eligible traveler's or a traveling companion's dwelling being made uninhabitable
  • Quarantine imposed by a physician for health reasons

You must pay the full amount of the trip with your American Express card or American Express rewards points. You'll also need to be traveling on a common carrier.

What's not covered

Several circumstances aren't covered by trip cancellation and interruption insurance. These include:

  • Pre-existing conditions
  • Traveler's suicide, attempted suicide, or self-inflicted injury
  • Mental or emotional disorders, unless hospitalized
  • An accident suffered by the traveler while being intoxicated
  • Any non-emergency treatment or surgery

You'll find a full list of what's not covered in your card's guide to benefits.

Eligible cards

Trip cancellation insurance and trip interruption insurance are technically two separate types of insurance. Coverage limits apply to each of them separately. For example, The Platinum Card® from American Express has a coverage limit of $10,000 per trip and $20,000 per 12-month period. That means you could receive up to $20,000 for canceled trips and up to $20,000 in trip interruption coverage during a 12-month period. Terms apply for all cards in the below table.

Card Coverage limit (per trip) Coverage limit (per 12-month period)
The Platinum Card® from American Express $10,000 $20,000
Centurion Card® from American Express $10,000 $20,000
Delta SkyMiles® Reserve American Express Card $10,000 $20,000
Hilton Honors American Express Aspire Card $10,000 $20,000
Marriott Bonvoy Brilliant® American Express® Card $10,000 $20,000
Data source: American Express.

Global Assist

Global Assist**** is a travel assistance hotline you can call for any help you need while you're on a trip or planning one. American Express offers its Global Assist Hotline to all U.S. cardmembers. High-end American Express cards feature a Premium Global Assist Hotline, with additional benefits. Global Assist and Premium Global Assist are available free of charge. However, the cardmember may be responsible for any costs charged by third-party service providers.

Services offered

Global Assist offers several services, including an emergency cash wire service and medical assistance. If you're traveling more than 100 miles from your U.S. billing address, you can call the hotline 24/7 for medical, legal, financial, or other select services. To get assistance while you're traveling, the trip also must have started within the last 90 days.

Here are some of the things Global Assist can help with:

  • Trip planning: Customs information, travel inquiries, foreign exchange rates, passport/visa information, and weather reports.
  • General travel assistance: Emergency translation/interpretation, lost item search, missing luggage assistance, passport assistance, embassy and consulate referral, card cancellation, urgent message relay.
  • Financial assistance: Emergency cash wire service, emergency hotel check in/out.
  • Legal referrals: Bail bond referrals, lawyer referrals.
  • Medical assistance: Emergency medical transportation assistance, repatriation of mortal remains, medical monitoring, medical prescription replacement assistance, medical referrals.

Premium Global Assist has a few additional perks. It may provide certain benefits at no cost, such as emergency medical transportation assistance and repatriation of mortal remains. It also offers the following:

  • Medical financial coordination
  • Travel assistance post-evacuation
  • Unaccompanied minor/visitor to bedside assistance

Eligible cards

All U.S. American Express cards are eligible for Global Assist. The following consumer cards offer Premium Global Assist:

  • The Platinum Card® from American Express
  • Centurion Card® from American Express
  • Delta SkyMiles® Reserve American Express Card
  • Hilton Honors American Express Aspire Card
  • Marriott Bonvoy Brilliant® American Express® Card

As you can see, American Express cards have all kinds of complimentary travel insurance protections. American Express also tends to be easy to deal with on claims. It generally provides these insurance policies itself instead of using third-party providers like most card issuers do.

If you're looking for a new card, and especially if you travel often, don't forget to check out travel insurance perks as you compare credit cards. And if you already have an American Express card, it's important to know what types of travel insurance are available to you.

Credit card comparison

We recommend comparing options to ensure the card you're selecting is the best fit for you. To make your search easier, here's a short list of standout credit cards.

Offer Our Rating Welcome Offer Rewards Program APR Learn More
Rating image, 5.00 out of 5 stars.
5.00/5 Circle with letter I in it. Our ratings are based on a 5 star scale. 5 stars equals Best. 4 stars equals Excellent. 3 stars equals Good. 2 stars equals Fair. 1 star equals Poor. We want your money to work harder for you. Which is why our ratings are biased toward offers that deliver versatility while cutting out-of-pocket costs.
= Best
= Excellent
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= Poor
Best for cash back on rotating categories
Discover will match all the cash back you've earned at the end of your first year. Circle with letter I in it. N/A 1% - 5% Cashback Circle with letter I in it. Earn 5% cash back on everyday purchases at different places you shop each quarter like grocery stores, restaurants, gas stations, and more, up to the quarterly maximum when you activate. Plus, earn unlimited 1% cash back on all other purchases—automatically.

Intro:

Purchases: 0%, 15 months

Balance Transfers: 0%, 15 months

Regular: 17.24% - 28.24% Variable APR

Rating image, 5.00 out of 5 stars.
5.00/5 Circle with letter I in it. Our ratings are based on a 5 star scale. 5 stars equals Best. 4 stars equals Excellent. 3 stars equals Good. 2 stars equals Fair. 1 star equals Poor. We want your money to work harder for you. Which is why our ratings are biased toward offers that deliver versatility while cutting out-of-pocket costs.
= Best
= Excellent
= Good
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= Poor
Best for cash back on travel purchases
Up to $300 cash back Circle with letter I in it. Earn an extra 1.5% on everything you buy (on up to $20,000 spent in the first year) — worth up to $300 cash back. That's 6.5% on travel purchased through Chase Travel, 4.5% on dining and drugstores, and 3% on all other purchases. 1.5% - 5% cash back Circle with letter I in it. Enjoy 5% cash back on travel purchased through Chase Travel, our premier rewards program that lets you redeem rewards for cash back, travel, gift cards and more; 3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and 1.5% on all other purchases

Intro: Circle with letter I in it. 0% Intro APR on Purchases and Balance Transfers for 15 months

Purchases: 0% Intro APR on Purchases, 15 months

Balance Transfers: 0% Intro APR on Balance Transfers, 15 months

Regular: 20.49% - 29.24% Variable

Rating image, 4.50 out of 5 stars.
4.50/5 Circle with letter I in it. Our ratings are based on a 5 star scale. 5 stars equals Best. 4 stars equals Excellent. 3 stars equals Good. 2 stars equals Fair. 1 star equals Poor. We want your money to work harder for you. Which is why our ratings are biased toward offers that deliver versatility while cutting out-of-pocket costs.
= Best
= Excellent
= Good
= Fair
= Poor
Best for travel and points transfers
75,000 bonus points Circle with letter I in it. Earn 75,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's over $900 when you redeem through Chase Travel℠. 5x on travel purchased through Chase Travel℠, 3x on dining and 2x on all other travel purchases Circle with letter I in it. Enjoy benefits such as 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases, $50 Annual Chase Travel Hotel Credit, plus more.

Intro: Circle with letter I in it. N/A

Purchases: N/A

Balance Transfers: N/A

Regular: 21.49%-28.49% Variable

FAQs

  • American Express cards generally offer travel insurance, but the type of insurance varies by card. At a minimum, every American Express card has car rental loss and damage insurance. Some cards offer much more, including baggage insurance, trip delay insurance, and trip cancellation and interruption insurance. Each American Express card lists all its travel insurance protections in its guide to benefits.

  • To qualify for travel coverage, pay for the full cost of your trip with your American Express card or Membership Rewards points. As long as you pay with your American Express card or points, you can claim any applicable travel protections.

  • Submit a claim to American Express through the online claims center. After logging in, click "File a Claim" to start the process. Alternatively, you can file your claim over the phone by calling the number listed in your guide to benefits.

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